SUPPORT

 

Installation Support

 

We at Lumistar want you to be up and running as quickly as possible with your investment in Lumistar Camera technology. We like to hear the success stories as soon as we deliver so when our customers need installation support we are there to help. 

 
 

Therefore, we offer installation consultation over the phone free of charge. Send pictures, a schematic, or simply describe your situation and we will assist in any way we can so that you are running your equipment with ease. On site installation assistance may also be arranged. We can't wait until you experience our work changing cameras that make your project more productive and profitable.

 

 

 
 
Repair Services
 
Superior Customer Service and Infrared Camera Support
 
Lumistar understands that your product is very important to you. To expedite servicing your product by a Lumistar expert service team member, you may begin the repair process by calling or sending an email to the service department. The Lumistar full in-house service team provides quality warranty and non-warranty repair.
 
Contact Lumistar Product Repair and Parts Department
 
Phone: 855-586-4782 Extension 2
24h Faxline: 800-549-4109
Hours: 9am – 5pm PST Mon – Fri
 
 
Repair Address
 
For service, please create a packing list of the items to be sent attention to our Lumistar Laboratory and a brief description of the reason for repair.
 
Send to:   
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Attn: Lumistar Labs
RMA# (Contact us to receive.)
452 E. Silverado Ranch Blvd., Suite #211
Las Vegas, NV 89183